Disclaimer

Last updated: 25 January 2026

No professional advice

The information, tools, tutorials, and services provided on this website and platform operated under the brand name Piva (the "Platform") are for general informational and educational purposes only and do not constitute legal, financial, business, or any other professional advice. You should consult qualified professionals before making any decisions based on information obtained from this Platform.

No warranties

The Platform and all content, products, and services (including any features related to the WhatsApp Business API) are provided on an "as is" and "as available" basis without any representations or warranties of any kind, whether express or implied, including but not limited to warranties of accuracy, completeness, reliability, merchantability, fitness for a particular purpose, or non‑infringement.

Limitation of liability

To the maximum extent permitted by applicable law, Piva, its parent entity, subsidiaries, directors, employees, agents, partners, and affiliates will not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of profits, loss of data, business interruption, or any other commercial damages or losses, arising out of or in connection with your use of or inability to use the Platform, any Piva services, or any integrations with third‑party services such as the WhatsApp Business API, even if advised of the possibility of such damages.

Service availability and changes

We do not guarantee that the Platform, any Piva services, or any integrations (including those using the WhatsApp Business API) will be available at all times, uninterrupted, secure, or error‑free. We may suspend, withdraw, or modify any part of the Platform, features, pricing, or content at any time without prior notice or liability.

Third‑party services, WhatsApp and Meta

The Platform may integrate with, rely on, or contain links to third‑party websites, products, services, APIs, or resources that are not owned or controlled by us, including but not limited to WhatsApp, the WhatsApp Business API, Meta platforms, payment gateways, and other business service providers. Any such names, logos, and trademarks belong to their respective owners. We do not endorse, warrant, or assume any responsibility for any third‑party websites, products, or services, and your use of them is at your sole risk and subject to their respective terms and policies, including but not limited to WhatsApp and Meta policies.

No affiliation with competitors

Any references on this Platform to other products or services, including but not limited to DoubleTick (doubletick.io) or any other WhatsApp Business API solution providers, are for identification, information, or comparative purposes only. Piva is an independent service provider and is not affiliated, associated, authorized, endorsed by, or in any way officially connected with DoubleTick or any other competitor. All related names, marks, and trademarks are the property of their respective owners.

No affiliation with WhatsApp or Meta

"WhatsApp" and "WhatsApp Business API" are products and trademarks of Meta Platforms, Inc. or its affiliates. Piva is an independent solution and is not affiliated, associated, authorized, endorsed by, or in any way officially connected with WhatsApp, Meta Platforms, Inc., or any of their subsidiaries or affiliates. Any use of WhatsApp‑related names is for descriptive purposes only.

User responsibility

You are solely responsible for how you use the information, tools, and services on this Platform and for complying with all applicable laws, regulations, and platform policies in your jurisdiction. This includes strict compliance with WhatsApp Business API policies, Meta’s terms and conditions, anti‑spam rules, data protection and privacy laws, and any telecom or messaging regulations that apply to your campaigns or customer communications. Any reliance you place on information or features on this Platform is strictly at your own risk.

Jurisdiction and governing law

This disclaimer and any disputes arising out of or in connection with your use of the Platform shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Subject to applicable law, you agree to submit to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.

Updates to this disclaimer

We may update or modify this disclaimer from time to time. Any changes will be effective when posted on this page with an updated "Last updated" date. Your continued use of the Platform after such changes constitutes your acceptance of the revised disclaimer.

Contact us

If you have any questions about this disclaimer, you can contact us at:
Email: support@piva.example
Website: https://www.piva.example